Firstly, the staff at the pool bar need to be either replaced or closely monitored as their behavior is rude and unprofessional. Secondly, the grill chef at Ramses Restaurant has an inappropriate attitude. Thirdly, the room was infested with insects. Although the room was changed for me, this is completely unacceptable and the process took more than two hours. Additionally, I was only able to enter my room after 3 PM on the first day because it wasn't ready! Italian & Palms restaurants was very good. Overall, I will definitely visit the hotel again because I love it, but all the aforementioned negative comments should be taken into consideration. Room 1229, Ultra all inclusive Thanks

The hotel, left me with the most positive impressions. It's truly an amazing place with a fantastic atmosphere. The food was incredibly delicious, especially the seafood dishes – fresh and exquisite. The drinks were also top-notch, with each cocktail carefully prepared and uniquely flavored. We had a superb sea buffet. Of course there were other types of food such as meat, chicken and vegetables. Overall, the best of foods not forgetting the desserts. I want to particularly highlight the service – the staff was very polite and professional, serving quickly and with a smile. I highly recommend this branch for an unforgettable experience! I want to think all the teams for their best service,

amazing hotel and staff , nice food & pool best pool view room , breakfast very nice display , excursion team very helpful and professional

I want to thank Mr. Ibrahim the Night Manager; he was very helpful and professional. Also, Islam from the H.K team is always smiling and friendly. Thanks to all the staff; you made my stay wonderful. 

The view was great and the staff members were nice. But I was wondering why the reception didn't give guests colored bracelets according to their reservation class. I enjoyed my room view so much. The activities and entertainment were good and it'll be better if they are increased with more ideas and organisation.

Grand Rotana is the best choice for a wonderful vacation. 6 Days were perfectly spent with my family between the resort palms !! Staff very supportive always smiling I wish I can remember all names; Ahmad Ramadan from breakfast with his beautiful smile, Samir from room service, Mostafa from Aquarius pool, Mohamad from Italian restaurant, Concierge team Ekrami Issam you are amazing guys, Front office team, Chefs, everyone... Room view is stunning !!! Thank you so much for the amazing memories

Relaxing romantic atmosphere , very clean place , high quality food , very friendly staff especially restaurant staff , many activities are available and organised by hotel staff no chance to get bored

We had a super family vacation at the Grand Rotana Sharm! Only few days passed and we all miss. Our room was with access to the Rotana club which was almost private for breakfasts and evening happy hours. The entertainment activity is very rich and busy from morning to night, for adults and for our 3 year old princess which was very busy all the time. Food and drinks on all incl. basis with great variety and good quality. Very warm and special thanks for the animation team - Marcel & Anya who are already our close friends, Angie, Alena, Varia, and Natasha. You all made our stay perfect!

All-inclusive, excellent value for money, staff very nice, welcoming and helpful, food varied and fresh, rooms very spacious and clean, pools well maintained, excellent restaurants (Italia, Indian, seafood), good evening animation but silent after 11.30/midnight, many options of day trips, snorkeling, boating, etc.

We had a great stay at the Grand Rotana ! Everything was perfect, thanks to the team and especially to Amir and Ibrahim at the reception desk ! Our room had a stunning view over the pool and service was outstanding. We will come back with pleasure ! :)